Four seasonal flu documents were developed as a result of focus groups and educational sessions conducted with refugees in their native languages. The materials are designed to improve knowledge of seasonal flu in refugee populations; thus they are written in the native languages of refugee populations commonly resettled in the United States. All four documents are tailored for low literacy populations by using minimal text and using visual cues to portray seasonal flu information.

Recently, five more States strengthened their laws protecting consumers in disputes with their health insurance plans. The District of Columbia, Massachusetts, New Hampshire, Ohio and Wisconsin have bolstered their laws surrounding the part of the appeals process known as “external review.” These five States join 33 others that provide these State-based external review protections that ensure consumers have a voice. The remaining States’ consumers are protected by a Federal process. The strengthened appeals rights are one of several common-sense consumer protections and insurance market reforms established by the Affordable Care Act.